From May 2021 to April 2022, I was a product design intern at Intuit.
I mainly worked on the in-product experience of TurboTax Canada, crafting the experience that millions of Canadians use to file their taxes.
Specific features I worked on include: improving TurboTax Desktop's auto-import feature, spearheading multiple re-designs, and communicating new features and product changes to both new and returning users.
learnings + reflections
Learn everything —
During my time at Intuit, I did everything from user interviews to visual design to design QA. I learned about all of the responsibilities of a product designer, and found out that I really enjoy writing documentation!
Enter the unknown —
This internship marked a lot of design 'firsts' for me: my first time working with developers and PMs, presenting to stakeholders, working with a complex design system, and more. I gained a deep understanding of the product life cycle and learned *so* much about how design works at an established organization.
Enjoy the ride B) —
During my time at Intuit, TurboTax Canada went through a couple of big shifts. I found my responsibilities changing often, which was difficult at times. Looking back, however, I learned the most during those times where we needed to move fast and (try not to) break things.
Sorry, this work is under NDA!
If you'd like to learn more about my work and experiences at Intuit, please contact me! I'd love to chat with you, and I'm often told I respond scarily fast.
e-mail me